Returns Information
All of our garments should be checked before use, as we do not accept worn clothing back, unless a fault has quickly revealed itself after initial wear. In such isolated cases the garments need to be washed before return.
Returned goods which are not faulty must be in their original unmarked packaging, and must be returned within 7 days of invoice. Any necessary re-packing will be charged at £2.50 per item. If the item is faulty, please mark faults with sticky tape to identify the problem.
Please note that garments which are not regular stock items will not be accepted back for credit. Where a product has a hygiene sticker warning that the product cannot be returned once the sticker is removed, a refund or exchange will not be given if the seal is broken except in accordance with legal rights. Tights may not be returned once opened unless they are faulty.
All returned items unless faulty must be in a resaleable condition including the garment bags, packaging and accessories.
